Pipedrive vs Close
Pipedrive is Sales-focused CRM with visual pipeline management and simple automation, while Close is CRM built for inside sales with built-in calling, email sequences, and pipeline management. Pipedrive comes in cheaper, but price alone does not tell the full story. Pipedrive is built for sales teams that want a simple, visual pipeline-focused crm, whereas Close targets inside sales teams wanting built-in calling and email.
| Feature | Pipedrive | Close |
|---|---|---|
| Free tier available | — | — |
| Open source | — | — |
| Activity Tracking | ✓ | — |
| Automations | ✓ | — |
| Built-in Calling | — | ✓ |
| Email Sequences | — | ✓ |
| Email Sync | ✓ | — |
| Lead Scoring | ✓ | — |
| Pipeline | — | ✓ |
| Power Dialer | — | ✓ |
| Visual Pipeline | ✓ | — |
Pricing: Pipedrive starts at $14/user/mo. Close starts at $49/user/mo. Pipedrive is the more affordable option.
Feature gaps: Pipedrive offers Activity Tracking, Automations and Email Sync that Close lacks. Close brings Built-in Calling, Email Sequences and Pipeline that Pipedrive does not have.
Team fit: Both tools target small teams teams, so the decision hinges on features and workflow fit rather than scale.
Where each tool shines: Pipedrive's biggest strengths are: visual pipeline is intuitive and effective. easy to set up — no consultant needed. Close's biggest strengths are: includes built-in calling as a core feature, purpose-built for crm workflows. includes email sequences as a core feature, purpose-built for crm workflows.
Watch out for: With Pipedrive, users commonly note that limited marketing features. With Close, the main complaint is that starts at $49/user/mo — on the expensive side, especially for small teams or solo users.
choose Pipedrive if
- You need a tool built for sales teams that want a simple, visual pipeline-focused crm
- You want to save on per-user costs — Pipedrive is $35.00/user/mo cheaper
- You specifically need Activity Tracking and Automations
- You care about easy to set up — no consultant needed
choose Close if
- You need a tool built for inside sales teams wanting built-in calling and email
- You specifically need Built-in Calling and Email Sequences
- You care about includes email sequences as a core feature, purpose-built for crm workflows
frequently asked
What is the difference between Pipedrive and Close?
Pipedrive is Sales-focused CRM with visual pipeline management and simple automation, while Close is CRM built for inside sales with built-in calling, email sequences, and pipeline management. Pipedrive comes in cheaper, but price alone does not tell the full story. Pipedrive is built for sales teams that want a simple, visual pipeline-focused crm, whereas Close targets inside sales teams wanting built-in calling and email.
Should I use Pipedrive or Close?
Pipedrive is built for sales teams that want a simple, visual pipeline-focused crm. Close is built for inside sales teams wanting built-in calling and email. Pick the one that fits.
When should I choose Pipedrive over Close?
Choose Pipedrive if You need a tool built for sales teams that want a simple, visual pipeline-focused crm; You want to save on per-user costs — Pipedrive is $35.00/user/mo cheaper; You specifically need Activity Tracking and Automations; You care about easy to set up — no consultant needed.
When should I choose Close over Pipedrive?
Choose Close if You need a tool built for inside sales teams wanting built-in calling and email; You specifically need Built-in Calling and Email Sequences; You care about includes email sequences as a core feature, purpose-built for crm workflows.
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