Chaport
Customer Support · Free · since 2014
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Chaport is a live chat tool that combines real-time messaging with chatbot automation. It supports multi-channel messaging (website, Facebook, Telegram), auto-invitations based on visitor behavior, and a knowledge base. The free plan supports 2 operators.
pros
- Free plan for 2 operators with unlimited chats
- Multi-channel: website, Facebook, Telegram
- Auto-invitations based on visitor behavior
- Simple setup — add a script tag and you're live
cons
- Fewer features than Intercom or Zendesk
- Chatbot builder is basic
- Limited integrations on free plan
- Reporting is minimal on lower tiers
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