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Twenty

CRM · Free · since 2023 · open source

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Twenty is a open-source CRM with a modern UI, built to be a transparent alternative to Salesforce. It handles open source, graphql api, extensible, and self-hosted, and it's best suited for teams wanting an open-source salesforce alternative. Launched in 2023, it's a relatively recent entrant that's been gaining traction.

The core product is entirely free. Since it's open-source, you can self-host for free with no user limits. It's designed for small teams, striking a balance between simplicity and collaboration features.

pros

  • Open source and transparent
  • Open-source codebase gives you full transparency and community-driven development
  • Fully open-source — you can self-host, audit the code, and avoid vendor lock-in
  • The core product is free with no paywalled essentials

cons

  • May lack some advanced features
  • Self-hosting is free but requires server maintenance and DevOps knowledge
  • Self-hosting requires Linux admin skills and ongoing server maintenance
  • Data entry overhead can slow down reps who just want to sell

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