Copper vs Twenty
Copper is CRM built for Google Workspace with automatic contact and activity capture from Gmail, while Twenty is Open-source CRM with a modern UI, built to be a transparent alternative to Salesforce. The biggest difference up front: Twenty is free, while Copper starts at $23/user/mo. Copper is built for google workspace users wanting a crm that lives in gmail, whereas Twenty targets teams wanting an open-source salesforce alternative.
| Feature | Copper | Twenty |
|---|---|---|
| Free tier available | — | ✓ |
| Open source | — | ✓ |
| Auto-Capture | ✓ | — |
| Extensible | — | ✓ |
| Gmail Integration | ✓ | — |
| GraphQL API | — | ✓ |
| Open Source | — | ✓ |
| Pipeline | ✓ | — |
| Reporting | ✓ | — |
| Self-Hosted | — | ✓ |
Pricing: Twenty is completely free, which makes it the obvious pick if budget is the top concern. Copper starts at $23/user/mo. That cost buys you a more polished or feature-rich experience, so it comes down to whether the extras justify the spend.
Feature gaps: Copper offers Auto-Capture, Gmail Integration and Pipeline that Twenty lacks. Twenty brings Extensible, GraphQL API and Open Source that Copper does not have.
Team fit: Both tools target small teams teams, so the decision hinges on features and workflow fit rather than scale.
Open source: Twenty is open source, meaning you can self-host, audit the code, and avoid vendor lock-in. Copper is proprietary — you are trusting the vendor with your data and uptime.
Where each tool shines: Copper's biggest strengths are: includes gmail integration as a core feature, purpose-built for crm workflows. includes auto-capture as a core feature, purpose-built for crm workflows. Twenty's biggest strengths are: open source and transparent. open-source codebase gives you full transparency and community-driven development.
Watch out for: With Copper, users commonly note that starts at $23/user/mo — on the expensive side, especially for small teams or solo users. With Twenty, the main complaint is that may lack some advanced features.
choose Copper if
- You need a tool built for google workspace users wanting a crm that lives in gmail
- You specifically need Auto-Capture and Gmail Integration
- You care about includes auto-capture as a core feature, purpose-built for crm workflows
choose Twenty if
- Your profile matches its sweet spot: teams wanting an open-source salesforce alternative
- Budget is a hard constraint — Twenty is free, Copper is not
- You need self-hosting, data sovereignty, or the ability to audit source code
- You specifically need Extensible and GraphQL API
- You care about open-source codebase gives you full transparency and community-driven development
frequently asked
What is the difference between Copper and Twenty?
Copper is CRM built for Google Workspace with automatic contact and activity capture from Gmail, while Twenty is Open-source CRM with a modern UI, built to be a transparent alternative to Salesforce. The biggest difference up front: Twenty is free, while Copper starts at $23/user/mo. Copper is built for google workspace users wanting a crm that lives in gmail, whereas Twenty targets teams wanting an open-source salesforce alternative.
Should I use Copper or Twenty?
Twenty is the free option; Copper charges $23/user/mo but may offer more polish. Here is how they compare.
When should I choose Copper over Twenty?
Choose Copper if You need a tool built for google workspace users wanting a crm that lives in gmail; You specifically need Auto-Capture and Gmail Integration; You care about includes auto-capture as a core feature, purpose-built for crm workflows.
When should I choose Twenty over Copper?
Choose Twenty if Your profile matches its sweet spot: teams wanting an open-source salesforce alternative; Budget is a hard constraint — Twenty is free, Copper is not; You need self-hosting, data sovereignty, or the ability to audit source code; You specifically need Extensible and GraphQL API; You care about open-source codebase gives you full transparency and community-driven development.
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