Close vs Copper
Close is CRM built for inside sales with built-in calling, email sequences, and pipeline management, while Copper is CRM built for Google Workspace with automatic contact and activity capture from Gmail. Copper comes in cheaper, but price alone does not tell the full story. Close is built for inside sales teams wanting built-in calling and email, whereas Copper targets google workspace users wanting a crm that lives in gmail.
| Feature | Close | Copper |
|---|---|---|
| Free tier available | — | — |
| Open source | — | — |
| Auto-Capture | — | ✓ |
| Built-in Calling | ✓ | — |
| Email Sequences | ✓ | — |
| Gmail Integration | — | ✓ |
| Pipeline | ✓ | ✓ |
| Power Dialer | ✓ | — |
| Reporting | — | ✓ |
Pricing: Close starts at $49/user/mo. Copper starts at $23/user/mo. Copper is the more affordable option.
Feature gaps: Close offers Built-in Calling, Email Sequences and Power Dialer that Copper lacks. Copper brings Auto-Capture, Gmail Integration and Reporting that Close does not have. Both share Pipeline.
Team fit: Both tools target small teams teams, so the decision hinges on features and workflow fit rather than scale.
Where each tool shines: Close's biggest strengths are: includes built-in calling as a core feature, purpose-built for crm workflows. includes email sequences as a core feature, purpose-built for crm workflows. Copper's biggest strengths are: includes gmail integration as a core feature, purpose-built for crm workflows. includes auto-capture as a core feature, purpose-built for crm workflows.
Watch out for: With Close, users commonly note that starts at $49/user/mo — on the expensive side, especially for small teams or solo users. With Copper, the main complaint is that starts at $23/user/mo — on the expensive side, especially for small teams or solo users.
choose Close if
- You need a tool built for inside sales teams wanting built-in calling and email
- You specifically need Built-in Calling and Email Sequences
- You care about includes email sequences as a core feature, purpose-built for crm workflows
choose Copper if
- You need a tool built for google workspace users wanting a crm that lives in gmail
- You want to save on per-user costs — Copper is $26.00/user/mo cheaper
- You specifically need Auto-Capture and Gmail Integration
- You care about includes auto-capture as a core feature, purpose-built for crm workflows
frequently asked
What is the difference between Close and Copper?
Close is CRM built for inside sales with built-in calling, email sequences, and pipeline management, while Copper is CRM built for Google Workspace with automatic contact and activity capture from Gmail. Copper comes in cheaper, but price alone does not tell the full story. Close is built for inside sales teams wanting built-in calling and email, whereas Copper targets google workspace users wanting a crm that lives in gmail.
Should I use Close or Copper?
Close is built for inside sales teams wanting built-in calling and email. Copper is built for google workspace users wanting a crm that lives in gmail. Pick the one that fits.
When should I choose Close over Copper?
Choose Close if You need a tool built for inside sales teams wanting built-in calling and email; You specifically need Built-in Calling and Email Sequences; You care about includes email sequences as a core feature, purpose-built for crm workflows.
When should I choose Copper over Close?
Choose Copper if You need a tool built for google workspace users wanting a crm that lives in gmail; You want to save on per-user costs — Copper is $26.00/user/mo cheaper; You specifically need Auto-Capture and Gmail Integration; You care about includes auto-capture as a core feature, purpose-built for crm workflows.
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